Support Center
General Questions
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Staging Clone
I'm considering using Searchbox through Heroku. If I'm using Heroku Pipelines to manage my continuo...
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No Analytics or Logs
I have an app on the free tier for SearchBox and I used to see aggregate query logs, but don't see them a...
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why is a Index deleted without any warning?
Hi Yesterday I've created a new index for my staging setup, with curl cmd that is successful. However t...
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How can we install delete by query plugin?
We need to delete all documents of a certain type. We would need to get delete by query plugin to achieve this...
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Reset and Clear QUEUE
We are currently encountering some massive problems with searchly. Elasticsearch throws an EsRejectedE...
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Index Closed
I'm trying to use an index but I get an error saying it's closed: "messageElastica\Exception\R...
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migrate data
Hi, we have some data in ES and we would like to update the ES version to 2.x and also keep our data. Sinc...
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esmigrate - Does this take my src or dest server offline?
I need to transfer a prod snapshot to another environment for testing, and I need to know how to advise whethe...
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Routing doesn't seem to work
Hi I've indexed a document with a routing key like this: client.index({ index: 'sample'...
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Term Vectors
Hi All, Any idea why I receive a "no feature for name" exception when making a request along the li...