Support Center

General Questions

  • Inline widget does not load

    As the instructions for widget installation says, i copy the following script to jsp head, but i encounter an ...

    1 Agent Answer 0 Community Answers Sep 06, 2015 08:04PM EEST
  • How to upgrade ES version of a searchly heroku add-on?

    I use heroku and there we added SearchBox Elasticsearch Micro having Elasticsearch version: 0.90.13. Is there ...

    2 Agent Answers 1 Community Answer Aug 24, 2015 09:05PM EEST
  • reindex error

    I am trying to reindex using; rake searchkick:reindex CLASS=Post and get following abort message; Run...

    1 Agent Answer 0 Community Answers Jun 23, 2015 12:09AM EEST
  • Searchly still showing record not present in MongoDB anymore?

    Hi. I have 4 documents in my MongoDB (hosted at Mongolab.com). It used to be 5 but I deleted one. Searchly sti...

    1 Agent Answer 0 Community Answers Jun 22, 2015 03:00PM EEST
  • Experiencing timeouts

    Hi, We have experienced some timeouts while communicating with our instance, most of the time it works fine...

    1 Agent Answer 0 Community Answers May 05, 2015 01:21PM EEST
  • maximum storage size error, but storage size not at maximum

    I'm receiving this error from my ES client: {"error"=>"ElasticsearchGenerationException...

    4 Agent Answers 5 Community Answers Apr 01, 2015 04:34AM EEST
  • failed to respond exception

    Hi, I'm using searchbox addon from Heroku with starter plan. When I try to query using the API, someti...

    3 Agent Answers 2 Community Answers Mar 25, 2015 10:59PM EET
  • IndexMissingException when using multiple indices.

    When I use a search with multiple indices on the Searchly box I get a IndexMissingException. On my local ins...

    1 Agent Answer 0 Community Answers Mar 25, 2015 11:12AM EET
  • How long will elastic search 0.90 be supported?

    We have an app hosted on Heroku using elastic search version 0.9. What is the deadline to upgrade to 1.* ...

    1 Agent Answer 0 Community Answers Mar 24, 2015 04:07PM EET
  • Can I use kuromoji's "User Dictionary" feature?

    I'm trying to use kuromoji's User Dictionary feature. https://github.com/elastic/elasticsearch-anal...

    1 Agent Answer 1 Community Answer Mar 18, 2015 07:58AM EET
support@searchly.com
http://assets1.desk.com/
false
searchboxio
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete