Support Center

General Questions

  • How to invite others?

    Is there way to share a search space with another user/login?

    0 Community Answers Jun 28, 2016 02:37AM EEST
  • Extra charges not explained? $9 invoiced, $9.09 charged to card

    I've been noticing extra charges of $0.09 on my card for my service and assumed it was probably for taxes...

    1 Agent Answer 2 Community Answers Jun 22, 2016 09:10PM EEST
  • encryption at rest

    Does have an option to encrypt data at rest?

    2 Agent Answers 1 Community Answer Jun 15, 2016 05:30AM EEST
  • Term Vector

    Hey, Whenever I am using termvector i am getting an error 'No Feature name' although when i am test...

    1 Agent Answer 0 Community Answers Jun 10, 2016 02:35PM EEST
  • Is Automatic Index Creation Disabled? The index o...

    2 Agent Answers 1 Community Answer Jun 01, 2016 06:02AM EEST
  • Staging Clone

    I'm considering using Searchbox through Heroku. If I'm using Heroku Pipelines to manage my continuo...

    0 Community Answers May 03, 2016 06:16PM EEST
  • No Analytics or Logs

    I have an app on the free tier for SearchBox and I used to see aggregate query logs, but don't see them a...

    1 Agent Answer 0 Community Answers Apr 09, 2016 06:40PM EEST
  • why is a Index deleted without any warning?

    Hi Yesterday I've created a new index for my staging setup, with curl cmd that is successful. However t...

    1 Agent Answer 0 Community Answers Apr 07, 2016 11:34AM EEST
  • How can we install delete by query plugin?

    We need to delete all documents of a certain type. We would need to get delete by query plugin to achieve this...

    1 Agent Answer 0 Community Answers Apr 04, 2016 11:51AM EEST
  • Reset and Clear QUEUE

    We are currently encountering some massive problems with searchly. Elasticsearch throws an EsRejectedE...

    1 Agent Answer 1 Community Answer Mar 31, 2016 05:24AM EEST
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