Support Center
General Questions
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How to invite others?
Is there way to share a search space with another user/login?
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Extra charges not explained? $9 invoiced, $9.09 charged to card
I've been noticing extra charges of $0.09 on my card for my service and assumed it was probably for taxes...
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encryption at rest
Does searchly.com have an option to encrypt data at rest?
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Term Vector
Hey, Whenever I am using termvector i am getting an error 'No Feature name' although when i am test...
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Is Automatic Index Creation Disabled?
https://www.elastic.co/guide/en/elasticsearch/reference/current/docs-index_.html#index-creation The index o...
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Staging Clone
I'm considering using Searchbox through Heroku. If I'm using Heroku Pipelines to manage my continuo...
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No Analytics or Logs
I have an app on the free tier for SearchBox and I used to see aggregate query logs, but don't see them a...
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why is a Index deleted without any warning?
Hi Yesterday I've created a new index for my staging setup, with curl cmd that is successful. However t...
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How can we install delete by query plugin?
We need to delete all documents of a certain type. We would need to get delete by query plugin to achieve this...
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Reset and Clear QUEUE
We are currently encountering some massive problems with searchly. Elasticsearch throws an EsRejectedE...